Blog/HR Automation Delivery Hero Case Study
HR
6 min read
January 5, 2025

HR Automation Excellence: From 35-Minute Account Recovery to 20 Minutes with n8n

Human Resources departments are often overwhelmed with repetitive, time-consuming processes that divert attention from strategic initiatives. Delivery Hero's transformation demonstrates the power of n8n automation in HR operations, achieving 200+ hours of monthly savings while dramatically improving employee experience. This case study reveals the specific workflows that revolutionized their HR processes.

HR Automation Impact Metrics

200+
Hours Saved Monthly
Delivery Hero
35→20 min
Account Recovery Time
Process Improvement
60%
Onboarding Efficiency
Time Reduction
80%
Manual Task Elimination
HR Operations

The HR Automation Imperative

Modern HR departments face increasing pressure to do more with less while providing exceptional employee experiences. Traditional manual processes create bottlenecks, errors, and frustration for both HR teams and employees. n8n automation transforms these pain points into streamlined, efficient workflows that scale with organizational growth.

Traditional HR Challenges
  • Time-consuming account recovery processes
  • Manual employee onboarding workflows
  • Repetitive data entry and form processing
  • Inconsistent communication and follow-ups
n8n HR Automation Benefits
  • Streamlined employee self-service processes
  • Automated onboarding and offboarding
  • Intelligent document processing
  • Consistent employee communication

Delivery Hero Case Study: 200 Hours Monthly Savings

Complete HR Process Transformation

Before n8n Implementation

  • • Manual account recovery taking 35+ minutes
  • • Paper-based onboarding processes
  • • Manual data entry across multiple systems
  • • Inconsistent employee communication
  • • Time-consuming document collection and processing

After n8n Automation

  • Account recovery reduced to 20 minutes
  • Fully automated onboarding workflows
  • Intelligent data synchronization
  • Automated employee communication sequences

Transformation Results

200+ Hours
Saved Monthly
43%
Time Reduction
80%
Manual Tasks Eliminated
60%
Faster Onboarding

Key HR Automation Workflows

1. Account Recovery Automation

Streamlined employee account recovery process from 35 minutes to 20 minutes through intelligent verification and automated provisioning.

Identity Verification
Automated checks
Process Workflow
Step-by-step automation
Account Provisioning
Instant access restoration
2. Employee Onboarding Automation

End-to-end automation of employee onboarding, from initial paperwork to system access provisioning and welcome sequences.

  • Automated document collection and processing
  • System account creation and access provisioning
  • Welcome email sequences and communication
  • Training schedule and resource allocation
3. Data Synchronization and Management

Intelligent synchronization of employee data across multiple HR systems, ensuring consistency and eliminating manual data entry.

System Integration

  • • HRIS and payroll systems
  • • Identity management platforms
  • • Communication tools (Slack, email)
  • • Document management systems

Automated Workflows

  • • Employee data updates
  • • Status change notifications
  • • Compliance tracking
  • • Reporting automation

Implementation Success Factors

Technical Prerequisites
  • API access to HR systems (HRIS, payroll, etc.)
  • Identity management integration capabilities
  • Document processing and storage systems
  • Security compliance and data protection
Measurable Outcomes
  • Process completion time reduction
  • Employee satisfaction improvements
  • HR team productivity gains
  • Error reduction and compliance improvement

Ready to Transform Your HR Operations?

Follow Delivery Hero's success with 200+ hours monthly savings and dramatically improved employee experiences through intelligent HR automation.